Newsletter CCO
CCO newsletter
19 April 2007

In this newsletter:
  • Special Ad Group launched
  • Shanghai office opens
  • Showroom transformed
  • Social compliances required by Masterfoods
  • CCO Group joins Fair Wear Foundation

  • Special Ad Group launched

    Last year, CCO Group joined forces with four North European partners to set up the Special Ad Group (SAG). With the founding of SAG, knowledge and expertise can be effectively shared, and a common approach can be taken to the opportunities in the European market.

    It was a logical step, says CCO Group director Oene Mees: “We had already been working in close cooperation with our North European colleagues to some extent. Now all of our knowledge and expertise be brought together in a professional way in SAG, so even more solutions are possible for our clients, and we’re able to deliver an even wider range of made-to-measure total concepts. SAG also means that we can draw up collective purchase contracts with suppliers”.

    Debby Bergkamp, a designer at CCO Group, confirms the benefits of the European initiative. In February, a two-day meeting of designers from the five SAG stakeholders was held in Helsinki. Debby was one of the seventeen delegates, and she’s full of enthusiasm for the new collaboration: “It was inspiring to see how they deal with clients’ questions in other countries, what kind of technology they work with, and what systems they use. We can all gain experience from this and, where it’s relevant, we can use this knowledge at the local level to provide even better client service”.

    Of course the collaboration goes even further than this. A similar meeting will take place in May, this time for all the account managers. Like the Helsinki gathering, this meeting will also be aimed at exchanging ideas, and raising expertise levels in workshops.

    The other shareholders in SAG are: Wackes Sweden, Baxx Denmark, Strommes Norway and Logonet Finland. Outside of Europe, SAG has offices in Asia and America, and a partner office in Australia.

    See www.sag.eu.com for more details.


    Shanghai office opens

    One concrete result of the foundation of SAG is the opening of a sales office in Shanghai, China. The office was set up towards the end of 2006 to meet the demands of major international clients who are active in Asia, because in this distant market too there’s a demand for support in the field of promotional products. The office also provides coordination for purchasing arrangements in the region.

    Oene Mees, just back from a working visit to China, underlines the added value of the office: “One of our four partners in SAG had already had an office in Shanghai for several years, but it was very much purchasing-oriented. With the opening of the new SAG office, we want to take a more service-oriented approach to our clients’ demands.

    More and more of our clients are operating in the Asian market, which also means an increasing demand for expansion and support in this region”.

    “The opening of the China office is an extension of our vision of combining high quality products with effective service. We can operate on the regional level from the new office, which will bring savings in time and cost as well as uniformity in our corporate identity. We’re mainly working here for existing clients with an office in this region”, adds Oene.


    Showroom transformed

    The CCO showroom underwent a metamorphosis at the beginning of this year, and from now on our new collections can also be seen in their new surroundings. The restyled showroom gives an even clearer image of the diversity of CCO products, with an especially high profile for our corporate programmes.

    Francesca Swen, a buyer at CCO Group, says of the showroom’s new design: “Both our clients and we ourselves have experienced the metamorphosis as a great success. When we show a client around the showroom we soon see the surprise on their faces. Whereas in the past people thought of pens and pencils when it came to business gifts and premiums, the CCO showroom now shows at a glance that much more is possible in this area”.

    The new showroom is also inspirational for our own employees. “The new way the collections are displayed makes it easier to present the wide-ranging assortment with enthusiasm and justified pride”, says Francesca.

    To pay a virtual visit to the showroom, click here. If you want to see the new collections in Nieuw Vennep with your own eyes, simply contact your account manager.

     


    Social compliances required by Masterfoods

    International guidelines for social compliance and acceptable working conditions are also seen as important by CCO clients. As account manager for Masterfoods, Monique Groot is responsible from CCO’s side for the promotional products that Masterfoods uses. Here too, acceptable working conditions in factories used are a primary concern.

    CCO Group provides promotional products for Masterfoods, an international family business that produces various well-known brands including MARS®, M&M’S®, WHISKAS®, PEDIGREE®, SHEBA® and UNCLE BENS®. The American company has existed for over eighty years, and currently operates in more than 65 countries, producing food, snackfood and petcare products. CCO provides the marketing products that Masterfoods uses in national campaigns and consumer promotions.

    “Before the process begins I go through the planning and the available budget with the marketing manager. For Masterfoods this mainly concerns promotional products. We look at the aims of a particular campaign or promotion, and then look for the products to match them. It’s important that we can guarantee that these products have been manufactured ethically. Masterfoods attaches great importance to acceptable working conditions and environmental policy, just as we do”, says Monique.

    “When it comes to products for Masterfoods, we’re often talking about large volumes. For example, we sourced 450,000 arm lamps in the Far East for a new campaign for MARS®. The factory that produced the lamps is run under strict guidelines, and Masterfoods carries out audits to ensure that the product is manufactured under acceptable working conditions”. A positive development, says Monique: “It’s good to see that socially responsible business is also high on the agenda at a big international company like Masterfoods. Happily, this also fits in perfectly with our own vision”.

    An example of a recent promotion is the SHEBA® and CESAR® Star Collection from the Dolce Luna jewellery brand, with unique jewellery for cats and dogs respectively. “The jewellery line is currently being promoted in print, packaging, direct mail and various PR campaigns. It’s a great challenge to work for Masterfoods’ major international brands. We’re now busy again with national promotions to tie in with National Animal Day. Long-term planning is crucial. The products to be used in this campaign also have to be able to produced ethically, of course, and the planning needs to take account of this too!”, says Monique.

     


    CCO Group joins Fair Wear Foundation

    Interest in fair trade products is growing all the time. Not only governments and the business world, but also consumers are finding it increasingly important that people who make textile products, especially outside of Europe, can and may work under good working conditions. CCO Group supports this idea, and this year we demonstrated our commitment by becoming a member of the Fair Wear Foundation.

    The Fair Wear Foundation (FWF) promotes good working conditions in the garment industry. European companies can become members by adopting the FWF Code of Conduct. The foundation verifies that member companies work to enhance labour conditions in the factories all around the world where they source their garments.

    The basic principle is that the responsibility for sourcing products from certified factories lies with the member companies. FWF spokeswoman Rosemarie Ruigrok explains: “FWF guides the member company in its communications with its textile producers, among others. These producers are informed of the employment conditions that are set by FWF, in line with any existing local guidelines. We also carry out spot-check audits at the factories we work with”.

    It is not the intention that member companies start doing business with different producers, who have already been certified, but that together with their current producers they look for ways in which employees’ working conditions can be improved. This regularly leads to a more intensive collaboration, so that the production process can run more smoothly in the long term. This creates a win-win situation. By discussing the additional possibilities in the production process together, we see a fall in the number of factories that many of our member companies work with”, confirms Rosemarie Ruigrok.

    FWF currently has 24 member companies, who work together with over 1,000 producers in total. The workforce at each factory varies from 60 to 5,000.

    CCO is a full service importer and distributor of premiums, business gifts and promotional textiles. Through a 'One Stop Shopping' concept for promotional products and related services, CCO offers all facilities to service medium and large size companies.

    CCO Nieuwsbrief in het Nederlands



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